Complaint & Dispute Resolution Policy

MedCertify Education is committed to maintaining a fair, transparent, and professional environment.

If you have a concern regarding our content, advertising, programs, services, or any information presented on our platforms, you may submit a complaint by providing your full name, contact information, a clear description of the issue, and any supporting documentation.

All complaints are reviewed in good faith, and we will respond after evaluating the relevant information. Complainants are expected to provide accurate details and cooperate during the review process; misuse of this process may result in restricted access.

Where necessary, corrective actions may include content removal or service limitations. This policy may be updated periodically to remain compliant with applicable laws and platform standards.